State Farm® Insurance Agent Ryan Wiley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tunde Phee
September 3, 2024
5
out of
5
rating by Tunde Phee
"Ryan Wiley and his team are the absolute best in their service to their customers. They went above and beyond to help us in our time of need and I don’t think any other insurance company would do that with such compassion and care as they did! If you want a 5 star team and peace of mind when it comes to your insurance needs, Ryan is on your guy."
We responded:
"Thank you, Tunde, for your wonderful review. I'm glad our team could assist you during your time of need with compassion and care. Your peace of mind is important to us, and we're happy to provide the service you deserve. If you have any future insurance needs or questions, don't hesitate to reach out. - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"
Fany Munoz
September 3, 2024
5
out of
5
rating by Fany Munoz
"Sharina & Ryan were amazing in helping me choose the right car insurance policy."
We responded:
"Fany, thank you for your wonderful review! I'm glad Sharina and I could assist you in choosing the right car insurance policy. Your satisfaction is important to us, and we're here for any future needs or questions. - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"
Molly Haigh
August 22, 2024
5
out of
5
rating by Molly Haigh
"Working with Ryan to set up a policy was quick and easy, not to mention cheaper than past experience elsewhere!"
We responded:
"Molly, I'm glad to know that setting up your policy was quick and easy. It's great that we could offer you a more affordable option compared to your past experiences. If you have any future needs or questions, feel free to reach out. - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"
Christine
August 16, 2024
5
out of
5
rating by Christine
"Ryan and his team are very professional, knowledgeable, and respond to inquiries quickly. I highly recommend his office!"
We responded:
"Hey Christine, Thanks for the great review! I'm glad you found our team professional and knowledgeable. We're always here to respond quickly to any inquiries you have. Your recommendation means a lot to us. If you need anything in the future, feel free to reach out. - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"
Sourav Mukherjee
July 23, 2024
1
out of
5
rating by Sourav Mukherjee
"My experience with Tyler and Ryan from State Farm was extremely disappointing due to their rude behavior and lack of professionalism. They spoke without thinking and showed no patience in listening to my comments or concerns. A suggestion for improvement: be polite and avoid using inappropriate language. If you cannot assist, simply state that instead of behaving poorly. There are many other agents available, and it’s easy for customers to switch providers. Just an FYI, your team was so focused on shouting and using bad language that they never took the time to understand that my car was hit by someone else, which increased the premium by the other driver. It’s crucial to develop the habit of listening to clients. Both Tyler and Ryan need proper training from State Farm to better support clients. This is a service industry, and listening to clients' questions and concerns should be a priority. I expect an apology call for their behavior. I strongly recommend that State Farm conducts training programs for these agents to improve their communication with clients. Immediately stop using bad language!"
We responded:
"Sourav, I'm sorry to hear about your experience. We strive to provide excellent service and understand your frustration regarding the claim process. Our team did their best to assist you, explaining that starting with your own insurance can lead to a faster resolution. However, we understand your concerns about potential premium increases. While we aim to assist our clients, our team should not be subjected to yelling or belittling behavior. We appreciate your feedback and are here to help resolve any further concerns you may have. If you would like to discuss this further or need additional assistance, please feel free to reach out to me directly. "
Janet Rendon
June 14, 2024
5
out of
5
rating by Janet Rendon
"Sharina recently helped me with my life insurance policy and was very well informed! She made sure I understood everything before signing and answered all my questions. I would definitely recommend her to my friends and family!"
We responded:
"Janet, I'm thrilled to hear that Sharina provided you with well-informed assistance for your life insurance policy! We're pleased she ensured you understood everything and answered all your questions. Thank you for recommending her to your friends and family! We're grateful for your positive feedback. - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"
Rachel Morrow
May 25, 2024
5
out of
5
rating by Rachel Morrow
"Ryan saved me a ton of money on my car insurance and was extremely nice and informative over the phone. He made the process very easy and gave me more coverage than I had before. Great experience overall!"
We responded:
"Thank you, Rachel, for sharing your positive experience! We're pleased to hear that we could save you money and provide you with more coverage. It was a pleasure assisting you, and I'm glad you found the process easy and informative. Looking forward to helping you with any future insurance needs! - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"
Jorge Quevedo
May 10, 2024
5
out of
5
rating by Jorge Quevedo
"Today I got a very good experience, I saved money and time taking a permit to build something at home, the person who attended me sent the papers requested for the County office, she was so friendly and helpful, Ryan always nice, thanks guys"
We responded:
"Jorge, we're thrilled to hear you had a great experience with us! I'm pleased that we could save you time and money while assisting with your permit. Thank you for recognizing our team member's friendly and helpful service. We're grateful for your positive feedback and look forward to assisting you further in the future! - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"
Aj Wylder
March 26, 2024
5
out of
5
rating by Aj Wylder
"Sharina has been excellent to work with!"
We responded:
"Thank you for the glowing review, Aj! We are glad to hear that Sharina provided you with excellent service. - Ryan Wiley - State Farm Insurance Agent, Chicago, IL"
Diana Baumann
March 6, 2024
5
out of
5
rating by Diana Baumann
"Spoke with Tyler and he saved me a huge amount of money!! Very helpful and made the experience super easy!! Would definantly recommend to everyone!! Thank you Tyler!!"
We responded:
"Hi Diana, thank you for sharing your positive experience with Tyler! We are delighted to hear that he was able to save you a significant amount of money and make the process easy for you. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future. Thank you again for choosing Ryan Wiley - State Farm Insurance Agent. Chicago, IL"
Estevan Morales
February 22, 2024
5
out of
5
rating by Estevan Morales
"Ryan was very helpful nice and help me save almost $900 on my insurance from my old provider I highly recommend him and State farm if u are looking for insurance thank u State farm"
We responded:
"Estevan, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
IRAIS REYNA
February 22, 2024
5
out of
5
rating by IRAIS REYNA
"If I could gice this agency 10 stars I would. I saved over $500 annually for my home and auto. Sharina Reyna did a great job explaining all the coverages. Would recommend to all my friend and family."
We responded:
"Irais, thank you for taking the time out of your day to leave us a review! We love hearing about how Sharina provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Michelle Strader
February 2, 2024
5
out of
5
rating by Michelle Strader
"Very knowledgeable, professional and friendly. Ryan saved me over $450."
We responded:
"We love seeing five-stars, Michelle! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Michael DeCicco
January 29, 2024
5
out of
5
rating by Michael DeCicco
"Ryan's assistance not only helped me save nearly $400 on my auto policy but also ensured that I maintained the same level of coverage. His thorough explanations made the entire process clear and straightforward."
We responded:
"We love seeing reviews like this, Michael! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Anthony Pucci
January 22, 2024
5
out of
5
rating by Anthony Pucci
"Ryan was absolutely great! He explained everything about my policy and made sure that I fully understood everything before signing up. Excellent Customer Service!"
We responded:
"Anthony, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Barb M
January 4, 2024
5
out of
5
rating by Barb M
"Ryan was very helpful and took care of our needs. Friendly and pleasant to work with"
We responded:
"Thank you, Barb, for choosing us. We're delighted we could assist with your insurance needs!"
Ryan Wahlheim
October 24, 2023
5
out of
5
rating by Ryan Wahlheim
"Great service!"
We responded:
"Thank you for the five-stars, Ryan! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
omar mostafa
October 23, 2023
1
out of
5
rating by omar mostafa
"Not professional in communication and not working for the best of the customer caused a lot of charges to the account without informing the custom"
We responded:
"Omar, We're sorry to learn of your dissatisfaction with the service provided. After a thorough review of our records, we couldn't locate your details in our current or past policyholder records. If your concerns pertain to another policyholder's account, we'd greatly appreciate the opportunity to understand more about the situation and work toward a resolution. Kindly contact our office at your earliest convenience, and we will be happy to assist in addressing your concerns."
Donna Barnas
October 13, 2023
5
out of
5
rating by Donna Barnas
"These guys are great they've insured my multiple cars multiple homes for me for years. I always get a fair price and they take the time and attention to explain everything to me and I feel like they always have my back. Special shout out to Tyler he's the best!!"
We responded:
"Thank you for the five-star rating, Donna! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Kevin Villalobos
April 10, 2023
5
out of
5
rating by Kevin Villalobos
"Ryan was great! He explained everything about my policy and even some other benefits that could help me out. I’m really glad I decide to stop at this Statefarm!"
We responded:
"Kevin, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Amanda McGlade
March 11, 2023
5
out of
5
rating by Amanda McGlade
"I've always had a great experience with Ryan Wiley and his team. I'm constantly impressed by their customer service!"
We responded:
"Thank you, Amanda, for the amazing review! Our team works hard to provide a great insurance experience in Chicago and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Anay Patel
February 22, 2023
5
out of
5
rating by Anay Patel
"Ryan and team are very responsive, provide thorough detail and explanation, and make sure it's a positive customer experience."
We responded:
"We love seeing reviews like this, Anay! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! "
Jason
January 27, 2023
5
out of
5
rating by Jason
"Ryan has provided great service on both auto and home insurance for my family over a span of 10 years. Highly recommend as a reliable agent!"
We responded:
"Jason, thank you for your kind words! It has been a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to working with you for years to come!"
David Dague
January 24, 2023
5
out of
5
rating by David Dague
"I get a lot of great service and assistance from the staff. This is not a faceless company that just takes my money so I can keep an insurance card in my wallet next to my driver's license. They know who I am and they remember our previous discussions. I've enjoyed a high level of service that has helped me to relocate back to my home state and adjust my coverage as I have swapped cars out of my garage."
We responded:
"Thank you, David, for the amazing review! Our team works hard to provide a great insurance experience in Chicago and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship! "
Don Wiley
September 27, 2022
5
out of
5
rating by Don Wiley
"Ryan and his team are top notch. They are quick solve issues and respond when needed. Ryan does a great job of helping to understand the coverage and breaks down in simple terms that you can understand."